{"ok":true,"service":"first-customer-proof-snapshot","public_path":"/first-customer-proof-snapshot/","summary":"A product-first proof snapshot showing the output from a bounded PacketOps pilot path.","snapshot":{"schema_version":"first_customer_proof_snapshot.v1","snapshot_id":"snapshot_packetops_first_customer_path","title":"PacketOps pilot proof snapshot","rail":"packetops","rail_label":"PacketOps","snapshot_type":"bounded_packet_readiness_run","customer_question":"Is this packet ready, and what is missing?","input_summary":{"packet_name":"Vendor onboarding packet","available_documents":["packet cover note","W-9","insurance certificate"],"expected_documents":["packet cover note","W-9","insurance certificate","authorized signer approval"]},"return_package":{"packet_manifest":[{"item_id":"doc_1","label":"packet cover note","state":"present"},{"item_id":"doc_2","label":"W-9","state":"present"},{"item_id":"doc_3","label":"insurance certificate","state":"present"}],"missing_item_report":[{"field":"authorized signer approval","severity":"medium","next_step":"request document or record operator waiver"}],"readiness_object":{"readiness_score":75,"readiness_state":"needs_review","release_ready":false},"exception_object":{"exception_type":"missing_expected_document","status":"open","options":["request_more_information","hold","waive_after_review","reject"]},"attestation":{"state":"review_ready","prepared_by":"packetops_manifest_loop"}},"review_step":"Operator reviews the return package and chooses the next step.","next_step_options":["request missing item","complete the pilot","prepare paid follow-up","hold for more information"],"customer_value":["Turns a document packet into a structured manifest.","Names missing items before handoff or submission.","Creates a readiness score and exception summary.","Gives the operator a clear final review point."],"related_links":{"sample_return_packages":"/sample-return-packages/","pilot_intake":"/pilot-intake/","packetops":"/packetops-manifest-loop/","paid_next_step":"/paid-next-step-pack/"}},"product_first_rule":"Show the work product, the result, and the review step. Keep public copy clear and useful.","timestamp":"2026-06-10T17:25:50.229Z"}