The request
{
"name": "wever_knowledge-grounding-check",
"arguments": {
"answer": {
"question": "How long do refunds take?"
},
"claims": [
{
"id": "c1",
"text": "Refunds always arrive within 5 days of approval.",
"cites": [
"refund-policy"
]
},
{
"id": "c2",
"text": "Approved refunds go back to the original card.",
"cites": [
"refund-policy"
]
},
{
"id": "c3",
"text": "Store credit is issued within 24 hours.",
"cites": [
"refund-policy"
]
}
],
"sources": [
{
"id": "refund-policy",
"title": "Refund policy, section 4",
"excerpt": "Refunds usually arrive within 5 days of approval and go back to the original card."
}
]
}
}What the report returns
Verdict: answer_ungrounded.
| Finding, citation mismatch | 1 claim cites passages that do not make it: c3 (refund-policy; 24 not in the passage). |
|---|
| Finding, claim overstated | 1 claim is stronger than its cited passage: c1 states “always” where the passage says “usually”. |
|---|
| Fix, citation mismatch | Cite the passage that makes each claim, or rewrite the claim to say what its cited passage says. |
|---|
| Fix, claim overstated | Carry the cited passage’s limits into the claim: its hedges, its ceilings and its conditions. |
|---|
The answer makes claims its citations do not support: citation mismatch.
The answer cites section 4 of the refund policy for all three claims. The passage says refunds usually arrive within 5 days of approval and go back to the original card. The second claim matches it. The first says refunds always arrive within 5 days, stronger than the passage's usually. The third gives a 24-hour store credit the passage never mentions, so its citation is attached to a claim the source does not make. The agent restates the first claim as usually, and either cites the passage that covers store credit or drops the third claim before it sends the answer.